Our transfers are carried out according to Austrian law, the industrial code, the law applying to the purveyance of passengers, and the rules applying to non-scheduled passenger transport.
The price of the transfer is in Euro including VAT.
Waiting times caused by passengers (not flight delay) will be charged at an additional € 1.- per minute, and diversions caused by passengers will be charged at € 2.- per kilometre.
Any change in departure times must be made known by a mail to firstname.lastname@example.org, otherwise the original agreed time will apply.
If your flight is delayed by more than 30 minutes and your driver isn’t at the airport waiting for you, ring the telephone number listed on your booking confirmation. We will then send a vehicle as soon as possible.
If you cancel up to 5 days before the transfer then there will be no cancellation fees. If you have already paid for the transfer, then the money will be refunded by a transfer into your bank account, minus any bank or credit card charges.
For cancellations within 3 days of the transfer, a charge of 20% of the transfer cost will apply.
For cancellations within 24 hours of the transfer, a charge of 50% of the transfer cost will apply.