How do I know that my booking has been cancelled?
You will receive a cancellation confirmation.
FAQs
Is the price listed per person or per vehicle?
The price listed is per vehicle, unless it is explicitly stated that the price is per person.
What is included in the price?
The price includes VAT for the transfer from your booked pick-up location to your booked destination. These details are listed on your booking confirmation.
Can I book without a credit card?
Yes, it is possible to transfer money to our bank account.
How do I pay for my transfer?
You can pay conveniently online by Visa or MasterCard, or by a bank transfer.
Exceptions would be: Can I take a pet with me in the vehicle on a transfer?
In principle it is possible to take pets with you. However, it is necessary that you tell us in advance that you would like to take an animal with you. During the journey, your pet must remain in the boot in a transport box provided by yourself.
Is the transfer direct?
The transfer is a direct journey as described on the booking confirmation.
Can people with disabilities be transported?
Yes, please send us an e-mail, and we will check that we have an appropriate vehicle available.